Shipments and returns
At NTDS Adelaide, we're committed to ensuring that you receive your orders quickly and securely. Whether you're located in a bustling city or a quiet corner of Australia, we've got you covered.
Dispatch Times
We understand the excitement of receiving your latest gaming gear or tech gadget, so we strive to get your orders out the door as quickly as possible. Our general dispatch times for in-stock items are as follows:
Order Processing: We aim to process and prepare your order for shipment within 1-2 business days.
Delivery Times: Once your order is dispatched, delivery times within Australia typically range from 3 to 7 business days, depending on your location. Here's a rough breakdown:
- Metropolitan Areas: Orders delivered to major cities and metropolitan areas usually arrive within 3-5 business days.
- Regional Areas: For those in regional or remote areas, please allow 5-7 business days for your order to arrive.
Delivery Partners
We partner with reliable courier and shipping services to ensure that your orders are handled with care and delivered to your doorstep securely. Our trusted delivery partners help us reach every nook and cranny of Australia.
Shipping Costs
Our shipping costs are calculated based on the weight and size of your order, as well as your location. To get an accurate shipping cost for your order, simply add the items to your cart, proceed to checkout, and our system will calculate the shipping cost for you. We aim to keep our shipping fees reasonable and competitive.
Tracking Your Order
We know how eager you are to track your package's journey. Once your order is dispatched, we'll provide you with a tracking number and a link to our delivery partner's tracking page. You can follow your order's progress every step of the way.
Delivery Destinations
We ship to destinations across Australia, from city centers to the most remote areas. However, please note that additional charges may apply for certain remote or hard-to-reach locations.
Questions and Assistance
If you have any questions about our delivery and shipping process, specific delivery times to your location, or need assistance with tracking your order, please feel free to reach out to our friendly customer support team. We're here to help!
Contact Us
If you have any queries or concerns related to delivery and shipping, please contact us through our Contact Us page or drop us an email at: admin@ntdsadelaide.com.au